Daily Archives: 7 July 2013

My Amazon Prime Nightmare

Sometimes, you just need to take a stand against bad customer service. I know Sketchy Details is a media criticism site and Amazon Prime is a media provider, but this story needs to be heard.

This is the story of how, in less than a day, Amazon proved they have absolutely no control over their customer support when it comes to Amazon Prime.

Last night, I signed up for Amazon Prime. I used the one month trial last summer so I could get free shipping on huge rolls of trim, velcro, and fabric for costuming a production of The Music Man. I grew to like their streaming media service. They had a lot of free content I was interested in and the default quality was higher than Netflix. When I finally got paid a few days ago for theater work, I knew I wanted to sign up for Amazon Prime again.